According to a survey carried out by PBS and commissioned by the Office of Electronic Communications, 17% of respondents intend to change their operator providing fixed-line telephones at home in the near future. More than one third of the respondents do not take into account another operator, which means that they may resign from a fixed-line phone. Netia (25.6%) was mainly indicated as an alternative operator for this service along with Telefonia Dialog (5.1 proc.) and Telekomunikacja Polska (5.4 proc.). Every fourth respondent mentioned a different operator.
Why do subscribers more and more often resign from fixed-line telephones? The decisive criterion is obviously the price. Almost half of those who have already resigned from a fixed-line phone think that it was simply too expensive.
The results of the survey show a high level saturation of telecommunications market. A phone, irrespective of the technology used, is owned by most respondents (95.4 %). Almost 41% of the respondents have both a fixed-line phone and a mobile, while 44% only a mobile. They use post-paid and pre-paid solutions on an equal basis. Pre-paid phones dominate as a solution for additional phones in a household.
According to the respondents, average monthly charge for using a mobile phone is significantly higher for post-paid phones (PLN 77) than for popular pre-paid (PLN 44) or mix (PLN 38) solutions.
Almost 90% of households with a computer have access to the Internet, and more than 70% out of this number use it every day. A great majority of the respondents (70%) have fixed-line access. Three out of ten people (29.8%) use the line with the speed ranging from 1 Mb/s to 1.99 Mb/s. More than one fifth of fixed-line owners use connections with the speed between 2 Mb/s to 5,99 Mb/s.
The complete results of the survey "Telecommunications market in Poland in 2009" covering fixed-line, mobile, Internet and TV markets are published below. The survey was carried out by PBS DGA Sp. z o.o. in December 2009 on a representative sample of households.
The full text of the report is available in the attached file.