Postal services market in 2013 - UKE

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Postal services market in 2013

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Report of the President of the Office of Electronic Communications on the state of postal services market in Poland in 2013.


The year 2013 was groundbreaking for the postal market in Poland. Over the recent years, the market has been gradually evolving towards opening up to competition and creating one of the most important chains of the EU internal market. The area of services reserved for the operator providing universal postal services has been systematically decreasing and, at the same time, market competition has been increasing.

On 1 January 2013, the provisions of a new Postal Act entered into force and implemented Directive 2008/6/EC of the European Parliament and of the Council of 20 February 2008 amending Directive 97/67/EC with regard to the full accomplishment of the internal market of Community postal services (O.J. L52 of 27.02.2008, page 3, as amended), i.e. the so-called III Postal Directive. This Act has finally abolished the reserved area and specified rules for the functioning of the postal market after its full opening to competition. It also introduced new concepts and definitions, e.g. a new definition of a postal service, specification of services comprising universal services, a definition of courier services and a more precise definition of a postal parcel, which should put the picture of the national postal market in order.

The new provisions of the Postal Act, as under the former legal framework, regulate the scope of universal postal services and the manner in which they are provided. It is also worth mentioning that the scope of universal postal services was significantly reduced. Under the existing provisions postal money orders, direct mail and services listed in Article 45 (1) of the Act provided for bulk senders do not comprise universal postal services.

As of the end of 2013, the register of postal operators kept by President of UKE listed 274 entities other than  the designated operator, which is Poczta Polska S.A. However, not all of these registered operators were actively operating in the postal market. According to the submitted reports, there were 160 alternative operators active in 2013.

Poczta Polska S.A. still remains a dominant entity with respect to most services provided in domestic and cross-border traffic. In 2013, the designated operator performed over 2 billion domestic and cross-border postal services (universal postal services, services comprising universal postal services, courier services and other postal services), which translated into nearly PLN 5 billion in revenue. Out of this figure more than PLN 0.8 was made by universal services which gave almost PLN 3.3 billion in revenue. In contrast, alternative operators delivered more than 2.9 billion postal services in domestic and cross-border traffic, which resulted in more than PLN 2.5 billion revenue.

The issue of market opening is crucial for market development, therefore it was previously looked at in terms of the framework related to the reserved area, while starting from 2013 it will be possible to look at it primarily in terms of changes in the segment of services comprising universal postal services. It should be expected that the designated operator's competitors will be most interested in this market segment in the future.

The analysis of data over the successive years will allow us to observe changes to take place in individual postal market segments and to define trends for the entire postal market.

The Report on the state of postal services market in 2013 was drafted in accordance with Article 43 (6) of the Postal Act of 23 November 2012 (Journal of Laws of 2012, item 1529) based on information obtained from postal operators under Article 43 (1) and (2) of this Act. These provisions required the postal operators to submit to the President of the Office of Electronic Communications reports of postal activities carried out in 2013.

The complete text of the Report is available in the Polish language.

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    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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