Prices of fixed-line internet access in Poland - UKE

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Prices of fixed-line internet access in Poland

The Office of Electronic Communications has analysed the prices of fixed-line internet access in Poland in the years 2014-2016 for individual and institutional clients.


At the end of 2015, the fixed-line Internet services in Poland were provided to 7.13 million people (approx. 19% of the population; approx. 53% of households). The majority of Internet connections had the bit rate within 2-10 Mb/s (approx. 36%). The highest increase in market share in comparison to 2014, from 5.2% to 10.7%, was observed for connections with bit rate above 100 Mb/s.

The aim of the analysis was to determine the average monthly cost incurred by the clients of selected telecommunications companies, according to the data for August 2016. This indicator has been obtained by summing the fixed and one-off charges and dividing them by the number of billing cycles (only the fixed-term offers were taken into account).

For individual clients, the cost was in the range of approx. PLN 11-147 (depending on the bit rate and duration of the contract). There was a noticeable trend showing that cable operators charged lower fees than others. In the years 2014-2016, a decrease in costs was observed in all bit rate categories. The largest decrease was recorded in the category of 30-100 Mb/s.

For institutional clients, the cost was in the range of approx. PLN 13-232 (depending on the bit rate and duration of the contract). In contrast to individual customers, the cost of internet access services provided by cable operators was higher than in the case of other providers. Overall, in the period of 2014-2016, a decrease was noted in prices of all bit rate categories, except the range of 2-10 Mb/s.

A reduction in the availability of offers with the lowest bit rate and a significant increase in the number of offers for bit rates above 100 Mb/s was observed for both analysed groups of customers.

The full text of document "Price analysis of fixed-line internet access services in Poland" is available in Polish.
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