The aim of the test carried out by the Office of Electronic Communications was to measure end to end transit time for standard first and second class letter items in domestic traffic and to find out whether it complied with the standards laid down in Annex 2 to the Ordinance of the Minister of Infrastructure of 9 January 2004 specifying the terms and conditions for the performance of universal postal service (OJ No 5, item 34 with subsequent amendments).
The test was carried out between 20 November 2006 and 29 December 2006. It constitutes an initial step of the test, which contrary to previous tests, has a continuous character and is expected to be completed in November 2007 (therefore it must be stressed that the partial results provide no grounds for the assessment of annual transit time parameters in 2006).
The test showed that the nation-wide parameters both for second class items equal to 60.37% and for first class items equal to 68.22% were lower than the standards laid down in Annex 2 to the Ordinance specifying the terms and conditions for the performance of universal postal service and at that moment did not conform to the relevant European standards. According to the Ordinance the delivery target for first class items was defined as D+1 = 85% (where D represents the date of deposit and the number represents subsequent days following the deposit), while for second class items the delivery target was defined as D+3 = 82%.
The results indicate not only that the delivery parameters have deteriorated but also that they are differentiated depending on the distance the item has to travel. Poczta Polska performs best locally, i.e. in transit involving one city or district or neighbouring districts.
The test also revealed certain irregularities in the delivery process of standard items (first and second class) which included: delayed clearance of postal boxes intended for the reception of postal items, delayed stamping of items, errors in routing, wrong date of the date stamp, no stamping or wrong stamping, creased or damaged items. However, taking account of the total number of items (1350 first class items and 270 second class items) sent during the test period it must be said in conclusion that the percentage of items where irregularities were found constitutes only a small portion of all test items. In addition, significant improvement in this regard can be seen as compared with the previous year.
However, it should be stressed that the results were affected not only by increased postal traffic as it is the case before Christmas but also by tension in Poczta Polska and strikes among the employees of the distribution and delivery services (disturbances in the work lasted for about one month at the end of November and the beginning of December 2006, which to a great extent overlapped with the test timeframes).