The results of the transit time tests for priority and economic postal parcels delivered by Poczta Polska in domestic traffic.
The aim of the test carried out by the Office of Electronic Communications was to measure end to end transit time (from posting the postal parcel in the post office to delivering it to the addressee) for priority and economic postal parcels in domestic traffic and to find out whether it complied with the standards laid down in Annex 2 to the Ordinance of the Minister of Infrastructure of 9 January 2004 specifying the terms and conditions for the performance of universal postal service.
The test was carried out between 16 July 2007 and 9 November 2007 in a continuous mode. This test cannot be the base for the assessment of annual transit time parameters for postal parcels, however it shows certain tendencies with respect to the quality of universal postal service provided by the public operator.
The test showed that the nation-wide parameters both for priority postal parcels at 57.8% and for economic postal parcels at 84.3% were lower than the standards laid down in Annex 2 to the above-mentioned Ordinance and at that moment did not conform to the relevant European standards.
According to the above-mentioned Ordinance the delivery target for priority postal parcels was defined as D+1 = 80% (where D represents the date of deposit and the number represents subsequent days following the deposit), while for economic postal parcels the delivery target was defined as D+3 = 90%.
No major irregularities in the processing and delivery of postal parcels were seen during the tests, expect for the fact that certain parcels were delivered dirty and crumpled.