Analysis of fixed-line telephony prices - UKE

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Analysis of fixed-line telephony prices

The analysis of modifications to prices for fixed-line telephone calls was elaborated by the Office of Electronic Communications (UKE) based on tariffs offered by telecommunications undertakings with the highest share (in terms of the number of subscribers and revenues) in national and international telephone calls markets for end users. These are:

  • Telekomunikacja Polska S.A.,
  • Tele2 Polska Sp. z o.o.,
  • Netia S.A.,
  • Telefonia Dialog S.A.,
  • NOM Sp. z o.o.



Modifications to prices

The prices for network connection and monthly rental have not substantially changed within the last two years. None of the operators, except for Telefonia Dialog S.A., modified its connection fees, however all investigated undertakings offer promotions with significantly lower actual connection fees. Sometimes this fee is symbolic - as low as 1 PLN. The common feature of monthly rental offered by the above mentioned undertakings is that higher monthly fees are connected with the possibility of taking advantage of cheaper or even free telephone calls.

As far as national telephone calls (both local and to a different numbering area) are concerned, the prices fell last year in the range between 4.8% and 9.7%. However, this is not the result of modifications to the existing tariff schemes but rather of introducing new tariff schemes. Each of investigated operators has a diversified offer. Many offer packages including free minutes to be used for local calls and calls to a different numbering area in exchange for higher monthly rental fees.

The prices for international telephone calls were also reduced in the range between 20% in the new TP Startowy tariff scheme introduced by TP S.A. in 2006 and 33% in the Darmowe rozmowy MAX tariff scheme introduced by Telefonia Dialog S.A. These price cuts came into existence as a result of introducing new tariff schemes by the operators as in the market for national telephone calls.

As regards the international telephone calls market it is worth mentioning that Voice over Internet Protocol services are becoming more and more popular (but available only for broadband subscribers), e.g. Skype or Tlenofon.

Consumers may face many difficulties in choosing the most suitable tariff scheme. This is due to the fact that tariff schemes are complex baskets of several services (including access, for which monthly rental is charged, and different types of telephone calls with diversified fees, making any averaging impossible). Subscribers have to analyze their needs before they choose the tariff scheme, e.g. taking into account the information on the type, time and duration of calls included in the billings.


WLR introduction

The results of activities that have been undertaken by the National Regulatory Authority to date are extremely important for further price reductions in the national telephone calls market. On 13 July 2006, the President of UKE issued the first decision defining the Wholesale Line Rental conditions for Tele2 and TP S.A. By virtue of this decision the subscribers of TP S.A. enjoy not only a telephone call service offered by alternative operators (Tele2 in this case) but also a monthly rental service. In accordance with the agreement between Tele 2 and TP S.A. by 15 February 2007 TP S.A. had fulfilled 107 500 requests from subscribers who decided to switch with their monthly rental to another operator.

The Tele 2 monthly rental fees under the WLR service are cheaper between 14% and 22% on average in comparison with their equivalents offered by TP S.A., which means that customers can save from PLN 7 up to PLN 15.

The remaining operators for whom WLR decisions were issued include:

  • GTS Energis Sp. z o.o.,
  • Telefonia Dialog S.A.,
  • Premium Internet S.A.,
  • Polkomtel S.A.

There are 7 WLR proceedings pending.


The full text of the analysis of fixed-line telephony prices is available in Polish.



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    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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