Consumer Information Centre (CIK) adapted to serve deaf persons - UKE

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Consumer Information Centre (CIK) adapted to serve deaf persons


2016-04-11
Migam
UKE's Consumer Information Centre is available in the Polish sign language.

 

In order to ensure a proper from of contact with UKE employees to the deaf and hard of hearing persons, the President of UKE in cooperation with Migam.org launched a pilot project of CIK hotline's customer service in sign language.

Through a sign language interpreter, UKE employees will provide all the interested persons with information about consumer rights in the telecommunications and postal markets. With the use of Migam Interpreter service available on our website it is possible to set a free video-conference call between the deaf customer, sign language interpreter and CIK hotline.

The hotline (phone no. +48 22 534-91-74 and/or +48 801-900-853) of UKE's Consumer Information Centre (CIK) is available Monday to Friday in the Office's working hours, i.e. 8:15 - 16:15. Call us!

Please click the below button to connect directly with a sign language interpreter. 
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    INTRODUCTION
    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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    INTERNATIONAL ACTIVITY
    Here you can find information about the most import ant international events, significant for the development of telecommunications and postal markets In Poland and for the statutory activity of the Office of Electronic Communications.
    International activity of the President of UKE consists of, inter alia, cooperation with the European Commission, other EU institutions and Regulatory Authorities of EU Member State. It includes also the cooperation within organizations of which UKE is a member, i.e. the International Telecommunications Union (ITU), the Body for European Regulators of Electronic Communications (BEREC) and the European Committee for Postal Regulation (CERP).


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    CONTACT
    Contact details representatives of the Office of Electronic Communications (UKE).
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