Consumer Issues - UKE

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Consumer Issues

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Access to real property for telecommunications purposes

Guide for real property owners on the principles and conditions applicable to access to real property for telecommunications purposes.

Universal service for disabled people

Report on the provision of universal service to disabled people by Telekomunikacja Polska S.A. The protection of disabled people currently covers only voice services and is implemented within the framework of universal service through the availability of facilities for disabled people.

Consumers about the telecoms market

In December 2006, the Marketing Research Centre INDICATOR Sp. z o.o. (Centrum Badań Marketingowych INDICATOR Sp. z o.o.), commissioned by the Office of Electronic Communications, carried out a survey in order to learn how the telecommunications market was functioning and to collect information on consumer preferences regarding fixed-line, mobile, Internet access and broadcasting transmission services.

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  • Akordeon

    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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    Here you can find information about the most import ant international events, significant for the development of telecommunications and postal markets In Poland and for the statutory activity of the Office of Electronic Communications.
    International activity of the President of UKE consists of, inter alia, cooperation with the European Commission, other EU institutions and Regulatory Authorities of EU Member State. It includes also the cooperation within organizations of which UKE is a member, i.e. the International Telecommunications Union (ITU), the Body for European Regulators of Electronic Communications (BEREC) and the European Committee for Postal Regulation (CERP).

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    Contact details representatives of the Office of Electronic Communications (UKE).
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