Databases for nationwide directory enquiry service and directories – summary for 2009 - UKE

You are here: Home > Activity > Reports on telecoms market > Databases for nationwide directory enquiry service and directories – summary for 2009
  • share:
    • facebook
    • twitter
    • gogole+
    • linkedin

Databases for nationwide directory enquiry service and directories – summary for 2009

The press release of the President of the Office of Electronic Communications concerning databases available for nationwide directory enquiry service and directories in 2009 and the level of demand for nationwide directories within that period.

 

Due to huge interest of market players in the functioning and usefulness of nationwide directory enquiry and directories services provided by Telekomunikacja Polska SA, the President of UKE hereby presents the following information.

Legal  situation

Under Article 103 (1) of the Telecommunications Act of 16 July 2004  (Official Journal No 171, item 1800 with subsequent amendments), a designated undertaking which operates the largest number of subscriber lines in the territory of the Republic of Poland shall provide all public telephone network users, including public pay phone users, with a nationwide directory service and nationwide telephone directory enquiry service. Moreover, Article 103 (2) of the Telecommunications Act states that the President of UKE shall appoint, by means of an administrative decision, a telecommunications undertaking referred to in Article 103 (1) and shall define detailed conditions for the provision of a nationwide directory and a nationwide telephone directory enquiry service, including the data concerning the form and scope of providing these services, as well as the level of detail of subscriber data included in the directory and telephone directory enquiry.

Under a decision of the President of UKE of 14 July 2006, Ref: DRTD-WUD-6070-2/06(8), amended in part by a decision of the President of UKE of 25 September 2006, Ref: DRTD-WUD-6070-2/06(16), subsequently amended in part by a decision of the President of UKE of 12 November 2007, Ref: DRTD-WUD-6070-2/06(64), Telekomunikacja Polska SA, was obliged to provide a nationwide directory and a nationwide telephone directory enquiry service.

Facts

In reply to a call of the President of UKE of 6 January 2010, Ref: DRTD-WUD-6070-2/06(171), TP in its letter of 25 January 2010 r., Ref: KRB/GB/154/01/10, supplemented with the letters of 2 March 2010, Ref: KRB/GB/447/03/10 and of 22 March 2010, Ref: KRB/GB/653/03/10, presented a report on the scope of a nationwide directory and a nationwide telephone directory enquiry service provided.
The data presented by TP is relevant for the end of 2009. 
In accordance with this information, as of 31 December 2009, TP concluded 91 contracts (including 1 agreement) governing the principles for making available the data for the purposes of nationwide directories and nationwide telephone directory enquiry services, of which: 

  • 25 contracts were concluded in 2009, of which:

- 14 contracts were signed with entities which had previously no contracts with TP governing the scope of a nationwide directory and a nationwide telephone directory enquiry service,
- 6 contracts were signed in order to regulate the issue of a nationwide directory (TP previously signed contracts with these alternative operators but only within the scope of a nationwide directory enquiry service),
- 5 contracts signed by TP with alternative operators replaced contracts signed before 2009 which regulated the issue of nationwide directories and nationwide telephone directory enquiry services,

  • 64 contracts were signed earlier than in 2009,

In the case of two alternative operators the contracts still refer exclusively to cooperation in nationwide telephone directory enquiry service. As stressed by TP, the contracts are in the process of negotiation as regards nationwide directories.


 A. nationwide telephone directory enquiry service
As shown by the data submitted by TP, as a result of signing 91contracts:

data of 65 undertakings are available in the nationwide telephone directory enquiry service,

  • data of 26 entities with whom TP concluded a contract in order to provide data for the purposes of a nationwide telephone directory enquiry service is nevertheless not available for the service (12 companies have no subscribers; 6 - submitted their data after the edition was completed; 5 - failed to submit correct data, whereas 2 are currently in the process of submitting data and the subscribers of the remaining 3 operators were taken over by other telecommunications undertakings).

It should be mentioned that the data of 24 undertakings are available in the nationwide telephone directory enquiry service as a result of decisions issued by the President of UKE in order to specify the terms and conditions for the provision of data.
Bearing this in mind, as of 31 December 2009, the data about telephone numbers of subscribers of 90 telecommunications undertakings, including TP, was available for the nationwide directory enquiry service. The number increased by 7 undertakings compared to 2008.
At the same time, there were 15 564 481 records with the data of subscribers of publicly available telecommunications services in the national telephone directory enquiry database, including:

  • 8 642 333 - business subscribers
  • 6 922 148 - private subscribers.

It should be also stressed that the above figures do not take into account the data of two telecommunications undertakings which make their data available to TP on-line by means of E115 protocol. For this reason no detailed information is available in this regard.
For comparison, in 2008 there were 16 001 504 records with the data of subscribers of publicly available telecommunications services in the national telephone directory enquiry database, including 8 428 170 for business and 7 573 334 for private subscribers.

To sum up, it should be noted that the total number of records in the national telephone directory enquiry database dropped by nearly 440 000 records, compared to 2008. At the same time, the number of records for private subscribers dropped by more than 650 000 records, while the number of records for business subscribers increased by more than 214 000 records.

TP also presented data on the number of calls made to the nationwide telephone directory enquiry service in 2009. TP informed UKE that the figures relate to the so called offered traffic, i.e. the number of calls received to the welcome message.

The data is presented below:

Month

Number of calls

January

3.515.071

February

3.243.585

March

2.562.030

April

3.201.724

May

3.129.122

June

3.201.698

July

3.328.068

August

2.979.004

September

3.088.124

October

3.104.238

November

2.819.213

December

2.770.043

The above data shows that on average there were some 3 million calls to the nationwide telephone directory enquiry service per month. In total, there were 37.941.920 calls to this service in 2009.

 B. Nationwide directory service
As shown by the data submitted by TP, out of the total number of 91contracts with telecommunications undertakings, by the end of 2009 TP concluded 89 contracts (including 1 agreement) governing the principles for making available the data for the purposes of nationwide directories. At the same time, in 2009 under these contracts:

  • 59 undertakings made the data available to TP for the purposes of a nationwide directory service, of which:

       - data of 27 undertakings was included in the nationwide directory published in 2009,
       - data of 32 undertakings was not included in the nationwide directory published in 2009 (of which the data of 24 undertakings was included in the directory published in 2008)

  • 30 undertakings did not provide their data to TP (whereas 1 of these undertakings provided the data in 2008),
  • 1 undertaking with no contract that would regulate the principles for the provision of data provided the data under a separate declaration of will.

At the same time, under 24 decisions issued by the President of UKE in order to regulate the principles for the provision of data for the purposes of a nationwide directory service, in 2009:

  • 24 undertakings provided their data for the purposes of a nationwide directory service, while:

      - data of 21 undertakings was included in the nationwide directory published in 2009,
      - data of 3 undertakings was not included in the nationwide directory published in 2009 (data of these undertakings was included in the nationwide directory published in 2008).
Bearing that in mind, the data of 50 telecommunications undertakings was included in different types directories published in 2009.
In total, 5 945 924 records with the data of subscribers of publicly available telecommunications services were placed in all directory publications in 2009, including:

  • 4 570 261 - business subscribers
  • 1 375 663 - private subscribers.

In accordance with the data for 2008, the data about telephone numbers of subscribers of 72 telecommunications undertakings, including TP, was available in the directory database. In total, 6 434 029 records with the data of subscribers of publicly available telecommunications services were placed, including: 

  • 5 025 044 - business subscribers
  • 1 408 985 - private subscribers.

In 2009: 
1) directories for 22 numbering areas were published in a printed form,
2) a directory, titled Nationwide Directory 2009, with data for 22 numbering areas, previously published in a printed form, was published in electronic form on CDs.

In 2008:
1) directories for 34 numbering areas were published in a printed form,
2) directories for 12 voivodships with data for the above-mentioned numbering areas were published in electronic form on CDs,
3) a directory, titled Nationwide Directory - Poland (August 2008), with comprehensive data covering the whole country area (49 numbering areas) was published in electronic form on DVDs.

To sum up, it should be noted that the amount of data published in nationwide directories dropped, compared to 2008. The total number of records included in a nationwide directory dropped by some 490 000. The number of records for private subscribers dropped by more than 30 000 records, while the number of records for business subscribers dropped by more than 450 000 records.

However, it should be noted that the directories published in 2009 covered only 22 numbering areas (compared to 34 numbering areas in 2008) and the nationwide directory published in 2009 contains the data of 50 undertakings (compared to 72 undertakings in 2008).

At the same time, the data presented by TP shows a disproportion between the number of copies produced for particular directory publications and the number of orders for particular publications. In 2009, 407 800 copies were produced (nationwide directories on CDs and printed directories for particular cities). At the same time, by the end of 2009, 111 763 orders for nationwide directories were placed, including:

  • 12 515 copies were distributed in TP centres (until 19 January 2010),
  • 14 316 courier orders were placed,
  • TP accepted 84 932 orders from telecommunications undertakings.

This means that the directory circulation produced in 2009 was distributed in 28 per cent.
In 2008, 617 850 directory items (DVDs containing a nationwide directory, CDs with information for relevant voivodships and printed directories for particular cities) were produced. By the end of 2008:

  • 17 665 copies were distributed in TP centres and
  • 46 072 courier orders were placed,
  • TP accepted 152 127 orders from telecommunications undertakings.

In 2008, 35 per cent of the circulation produced was distributed.  

Due to the above, it should be noted that the circulation of a nationwide directory was cut by some 210 000 items. Regrettably, the number of orders and distribution also dropped. Compared to 35 per cent of the total circulation distributed in 2008, only 28% of the circulation was distributed in 2009. 

  • Top
  • Print to PDF
  • Akordeon

    INTRODUCTION
    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

    Please read more
    INTERNATIONAL ACTIVITY
    Here you can find information about the most import ant international events, significant for the development of telecommunications and postal markets In Poland and for the statutory activity of the Office of Electronic Communications.
    International activity of the President of UKE consists of, inter alia, cooperation with the European Commission, other EU institutions and Regulatory Authorities of EU Member State. It includes also the cooperation within organizations of which UKE is a member, i.e. the International Telecommunications Union (ITU), the Body for European Regulators of Electronic Communications (BEREC) and the European Committee for Postal Regulation (CERP).


    Please read more
    CONTACT
    Contact details representatives of the Office of Electronic Communications (UKE).
    Please read more
Our website uses cookies. By using our website, you consent to our use of cookies. For more information, see our Privacy Policy.
I accept the privacy and cookies policy.