The President of UKE, fulfilling the obligation, resulting from the provisions of the Act of 23 November 2012. – the Postal Law (The Journal of Laws of 2012 item 1529) to examine the run time of postal items obtained by the designated operator in a given year in terms of universal services in domestic turnover, entrusted carrying out the 2014 survey of the unregistered letter mail run-time to the organization specialized in market surveys. In contrast, the postal parcels run-time control was carried out on the basis of data obtained from the computer system for tracking postal items used by the Polish Post (Poczta Polska S.A.) .
The aim of the survey, described in the present report, was to determine whether the Polish Post meets the requirements determined by law with respect to the run-time of postal items realized in the domestic turnover as part of the universal service obligation.
According to the art. 178 paragraph 2 of the aforesaid Act, there are no requirements for preserving the postal items run-time indicators within the period of three years from the date of applicability of the Postal Law to the Polish Post, specified in the issued regulations pursuant to art. 47 paragraph 1, i.e. in the regulation of the Minister of Administration and Digitization of 29 April 2013 on the conditions for performing the universal services by the designated operator (the Journal of Laws of 2013, item 545). The indicators of the running time of postal items obtained by the Polish Post in 2014 cannot be lower than those obtained in 2012.
The survey results show that the postal parcels run-time indicators have improved – they are higher when compared to the indicators obtained by the Polish Post in 2012. Moreover, they are higher than the run-time postal parcels rates determined in the Regulation.
By contrast, the unregistered letter-post items run-time indicators, both priority and economy ones, are slightly lower than those achieved by the designated operator in 2012. It should be noted, however, that the run-time indicators obtained with respect to:
- priority letter mail for D + 2 (delivery two days after the day of posting),
- priority letter mail for D + 3 (delivery three days after the day of posting),
- economy letter-post items for D + 5 (delivery five days after the day of posting),
are better than those specified in the regulation.
Furthermore, in case of unregistered economy letter mail, given the accuracy of measurement (at 1.8% / - 1.8% for D + 3 and the level of 0.8% / - 0.8% for D + 5 ), it should be noted that the differences between the survey results and the required indicators complying with the aforementioned Act, fall within the scope of the permissible statistical error of measurement.
The survey reliability and the results were reviewed by an independent research institute (the Institute of Telecommunications – the National Research Institute). The conclusions resulting from the conducted verification included the opinion that the preparation and conduct of the survey in 2014 was in accordance with the applicable standards.
The full report is available in Polish