Telecommunications market in 2013 - UKE

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Telecommunications market in 2013

The President of UKE presents Report on the telecommunications market in Poland in 2013, drawn up on the basis of information provided in the annual reports of telecommunications undertakings for the year 2013, pursuant to Article 7 of the Telecommunications Act.


In 2013, the total value of the telecommunications market amounted to PLN 40.15 billion. It was a successive year noting a decrease in the revenues from telecommunications operations, which was 3.7% compared to the previous year. The largest decrease (4.8%) was noted for fixed-line telephony, but it also affected mobile services. The only segment which saw growth was Internet access.

Internet access

In 2013, the value of the Internet market grew by more than 3.7% compared to the previous year. The number of clients using the Internet services also increased. Fixed-line access continued to be the most popular and it was used by twice as many people as the mobile access.

Telekomunikacja Polska had the largest Internet users database (including both fixed-line and mobile users). The share of that company in the number of subscribers amounted to 19.3% and was lower compared to 2012 by more than 0.5 percentage points. The second largest operator in terms of the number of Internet clients was PTK Centertel.

In response to growing market demand the number of high-speed lines increased (by 12.1 percentage points). In 2013, more than 1/3 of the lines were from 30 Mb/s to 100 Mb/s. The number of the fastest lines above 100 Mb/s grew more than twice.

Huge popularity of mobile Internet made Poland one of the countries with the highest mobile penetration rate in the European Union (7th place).
Broadband Internet penetration rates

Mobile telephony

In 2013, operators had in total more than 56 million SIM cards registered in their databases, which translates into the penetration of 148%. Despite relative saturation of the market with mobile services, the linear growth trend was maintained.

Mobile telephony was still the most important segment of the Polish telecommunications market. In 2013, the revenues from mobile telephony accounted for almost 46.3% of the total market value. The majority of revenues (81%) was generated by the post-paid customers. However, this did not translate into the customer structure. In 2013, the previous year's tendency was maintained, i.e. the prevalence in the number of the "pre-paid" service users by 8.4 percentage points.

In 2013, there was an increase in the number of users by 5.3% compared to the previous year. The largest growth was experienced by mobile operators other than the four leading ones and by MVNO. The number of SIM cards in their networks increased by 67.1% compared to the previous year.
In 2013, some 1.55 million users, i.e. by 23.9% more than in the previous year, chose to port their numbers to another operator.
Mobile telephony penetration in Poland

Fixed-line telephony

As in previous years, in 2013 both the value of the fixed-line market and the number of subscribers dropped down. In contrast, VoIP telephony increased its popularity and the number of users.

The structure of the market in 2013 did not witness any radical changes. Telekomunikacja Polska, despite drops in its shares, still remains the largest operator in the market, both in terms of the subscribers and the revenues.
Shares in terms of subscribers

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    The President of the Office of Electronic Communications (President of UKE) is the national regulatory authority for the market of telecommunications and postal services. The President of UKE is also the specialised authority in the area of equipment conformity assessment, including telecommunications terminal equipment and radio equipment.

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