On 15 February 2013, a delegation from Georgia was on a study visit at UKE. The main goal of the visit was to share knowledge about regulation on competition and consumer protection applied in the Polish telecommunications market.
The delegation headed by Ms Natia Mikeladze - Deputy Minister for Economy and Sustainable Development of Georgia visited the Office of Electronic Communications (UKE) within the framework of a week's study visit whose purpose was to familiarize with the Polish consumer protection system in the context of a newly established anti-monopoly office in Georgia. Polish experience in this regard was also presented by: Ministry of Economy, the Office for Competition and Consumer Protection (UOKiK), Energy Regulatory Office (URE) and Appeal Court in Warsaw.
The Deputy Minister was accompanied by experts from: the Ministry of Economy and Sustainable Development, Sector Policy and Economic Policy Committee at Parliament of Georgia and by authors of the Georgian draft Competition law.
The President of UKE, together with her colleagues, welcomed the the guests from Georgia and noted that UKE had been cooperating with its Georgian partners since 2011.
As part of experience sharing and support to the Georgian partners UKE delivered a number of presentations on solutions in the area of competition and consumer protection in the Polish telecommunications market.Issues presented during the meeting:
- Analytical activities of UKE - Data collection, market analysis and the process of preparing draft decisions/resolutions of the President of UKE; crucial decisions of UKE; cooperation with UOKiK on decisions issued by UKE
- Inter-operator dispute settlement as an element of wholesale telecommunication market regulation applied by the President of UKE;
- Monitoring and inspection activities of UKE with regard to consumer issues and interconnection;
- Handling consumer complaints by UKE Regional Office as an element of consumer policy of the President of UKE;
- Consumer Policy of the President of UKE and cooperation with UOKiK.
The guests from Georgia showed strong interest in Polish regulation on competition and consumer protection in the telecommunications market, which could be seen in a lively discussion following all presentations delivered by UKE experts.